When you think about it, this only makes sense. Even if the insurance company wants a good reputation for paying claims, their profit DEPENDS on keeping those payments as low as possible. Therefore, no matter how nice the claims adjuster appears to be, they are going to be judged on their job performance based on how little they pay you and how long they can delay any payment at all.
We see this every day in our dealings with the adjusters, and they know that we are aware of what is fair and reasonable for any particular injury. They fight us for every dollar. But do you know what a broken arm is worth? How about a whiplash that gives you major headaches for a month? And the insurance company know that you don’t know. So they are going to offer you the lowest amount they believe will satisfy you.
The adjuster also knows that you are not going to be willing to aggressively pursue them for weeks or months. They know that you just want to move on, and don’t particularly like to make calls that are going to be stressful. You have enough stress in your life without adding this. That same adjuster knows that lawyers love to battle them for every dime, and therefore they are much more likely to quickly move toward a realistic dollar amount based on what juries are paying out.
If you are your loved one has been injured, call us any time of the day or night and we will give you some idea of what to expect. The consultation is free and there is no obligations.